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Claims Information

 

Company Website Contact Information  
AARP www.thehartford.com Call 1-877-805-9918 
Acadia www.acadiainsurance.com Call 1-888-325-0056l after business hours 1-800-691-4966
AEGIS www.aegisfirst.com Click on the "Claims" tab then click on "submit a claim"
American Collectors www.americancollectors.com    Click on "Claim Services" tab and them "submit a claim", or call 1-800-360-2277
American Modern www.amig.com

Click on "Claims Center" tab then "need to file a claim?" link, choose the appropriate type of claim and complete the form, or call 1-800-375-2075

 

Andover  www.andovercos.com

If you are unable to reach your agent after hours or on weekends and need to report an emergency claim call The Andover Companies home office at 1-800-225-0770 for instructions regarding emergency claim reporting

 

Bristol West www.bristolwest.com

Click on "Claims Service" tab and "File A Claim Online" or call 1-800-274-7865 Auto Glass claim: 1-877-276-5285

 

Casco Indemnity www.cascoind.com

Click on "Contact Us" tab and "Report A Claim" Auto Glass claim: 1-888-895-7725

 

Chartis www.chartisinsurance.com Call 888-760-9195, and for US-based clients who are traveling abroad, please call: +1-302-482-6000 
Chubb www.chubb.com

Click on "Report A Loss" and "Claim Notification" then complete the appropriate form  

 

Concord www.concordgroupinsurance.com

If you suffer an emergency type of Loss, such as a fire to your home which has left it unlivable, and it is after normal business hours, use our 24 Hour Emergency Loss Reporting Service. You can reach the Service by calling 800-482-7443. The phone system will prompt you to leave a message. After you leave a message in Concords Emergency Message Box their “On Call” Adjuster is notified and will call you back.

 

Condon & Skelly www.condonskelly.com Call the Condon Skelly Claims Department at 800-257-9496. We are open Monday – Thursday 8am to 7pm, Friday 8am to 5pm EST or After hours, call 800-854-6011 x 5280
 
Countryway www.countryway.com

Click on "Report A Claim" and complete the form or call During Normal Business Hours (Monday thru Friday 8:00am - 4:30am EST) Contact Countryway Claims at 1-800-828-6862
Outside of Normal Business Hours Contact our Claims Call Center at 1-888-223-3649

 

Dairyland

www.dairylandauto.com

 

www.dairylandcycle.com

AUTO: call 800-334-0090

 

CYCLE:  Click on "Claims" and complete the form

 

EA Kelley www.eakelley.com Call 1-800-457-2326 
Electric Insurance www.electricinsurance.com

Call 1-800.342.5342

 

Encompass www.encompassinsurance.com Call 1-800-588-7400
Farmers www.farmers.com

Call 1-800-432-7764 or click on "Claims" and "Report A Claim" then choose the appropriate type of claim and complete the form Auto Glass claim: 1-800-344-8844

 

Fidelity National www.fidelityonline.com Call 1-800-220-1351 for home, auto, and umbrella. Call 1-800-725-9472 for flood claims.
Fireman's Fund www.firemansfund.com

Call 1-888-347-3428 or click on "Use our Online Claims reporting tool" link and complete the form

 

Foremost www.foremost.com Call 1-800-527-3907 Click on "File your claim online now" and complete the form
Gresham   All claims are to be report to your agent for submission
Hagerty www.hagerty.com

Click on "Manage Your Policy" then "File A Claim" and complete the form. Please note: Hagerty Plus roadside assistance is not a reimbursement program. All requests for service must be placed through the dispatch center by calling 888-310-8020, option 1. You may call them anytime, 24/7. There is no reimbursement for services they do not dispatch. 

 

 

Hanover www.hanover.com

"Personal Insurance Claims" then choose the appropriate type and complete the form. Glass only claim: 1-800-369-4527

 

 

Hartford www.thehartford.com

Call 1-800-248-5360 or Click on "Customer Service' them "Claims Center" the choose the appropriate type and complete the form

 

 

Hingham www.hinghammutual.com

If you are unable to contact your agent you may reach us directly at (800) 341-8200. After hours call 1-866-675-7978

 

 

JC Taylor Antique Auto

 

 

www.jctaylor.com Call 1-800-272-6764 or 1-800-527-3907
Kemper www.ekemper.com

Call 1-800-252-2799 of click on "Claims Center" then "Report A Claim" the choose the appropriate type and complete the form Auto Glass claim: 1-888-252-2799

 

Maine Mutual www.mainemutual.com

Call 1-800-343-0533 Auto Glass claim: 1-877-664-5277

 

 

MetLife Auto  & Home www.metlife.com

Call the 24/7/365 claim service at 1-800-854-6011 or click on "Customer Service" the choose "Claim Info" and select the appropriate claim type

 

MiddleOak www.middleoak.com

Call 1-800-334-3454 or click on "Customer Care" then "Claim Reporting" and select the appropriate option  

 

 

New England Excess Exchange

 

 

www.neee.com All claims to be reported to agent for submission
NGM (National Grange) www.msagroup.com Call 1-877-425-2467 or click on "Report A Claim Online" and you will be prompted to answer questions and click "Click Here" to report claim online Auto Glass claim:1-800-887-5944
Norfolk & Dedham www.ndgroup.com

Call 1-800-688-1825

 

 

Northeast www.twrgrp.com

Call 1-888-856-5522 Auto Glass claim: 1-800-638-8957

 

One Beacon/Tower www.twrgrp.com

Call 1-877-365-8693 Roadside assistance must be called into 1-800-547-4663 Auto Glass claim: 1-800-638-8957

 

Patriot Mutual www.patriotinsuranceco.com

Click "Claims" and "File A Claim" and choose the appropriate option to complete the form Glass only claims call 1-877-447-6984

 

Patrons www.patrons.com

Call 1-800-542-7032 Auto Glass claim: 1-877-764-5277

 

Peerless www.peerless-ins.com Call 800-522-7152
Phenix Mutual www.phenixmutual.com

All claims to be reported to agent for submission

 

Progressive www.progressive.com

Call 1-800-776-4737 of click on "Claims Center" and log in with your User ID and Password Auto Glass claim: 1-800-274-4499

 

Providence Mutual www.providencemutual.com

Call 1-877-763-1800 or click on "Policy Holders" and report the claim electronically through the website by completing all the necessary fields. Auto glass claims can be reported online at http://policyholderportal.teleglass.com/providence/ or call 1-866-279-3411

 

RLI www.rlicorp.com Call 800-444-0406 or click on "Contact" the "Claims" then "use this loss form" and complete the form

Surplus Line Mgr.

 

www.surpluslinemanagers.com All claims to be reported to agent for submission
Travelers www.travelers.com

Call 1-800.252.4633 or click "Claim Center" and "mytravelers.com" and log in Auto Glass claim: 1-800-252-4633

 

Union Mutual www.unionmutual.com

Report your claim to your agent. Emergency after-hours claims may be reported by calling our Claims Service line at 1-800-671-8552. Auto Glass only claim: 1-888-299-0354 

 

Vermont Mutual www.vermontmutual.com  Report your claim to your agent. Emergency claims call 1-800-435-0397 Auto Glass claim: 1-800-873-4948 

 

 

 
 

Cross Financial Corp., a Maine corporation headquartered in Bangor, Maine, operates a network of wholly-owned subsidiary insurance agencies with locations in Maine, New Hampshire, and Massachusetts. Each office is a separate legal entity, is separately managed and is independently operated as a wholly owned subsidiary of Cross Financial Corp., Bangor, Maine.
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