Qualifications
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- Bachelor’s (Preferred), High School Diploma or GED required
- Minimum 3 years administrative experience, preferably in Employee Benefits setting
- Familiarity with Employee Benefits functionality
Full Job Description
Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH and MA. We currently have an exciting opportunity as a Benefits Administrative Assistant to our Sr. Account Managers in our Manchester, NH office.
As the Benefits Administrative Assistant to our dedicated team of Sr. Account Managers you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Zywave BrokerageBuilder client management system, RFP generation and requests, open enrollment materials and more. You will also service claim issues, working closely with carriers and the dedicated account manager for resolve.
Knowledge and Skills
- Ability to work independently as well as in a team environment
- Excellent data entry skills with high accuracy and attention to detail
- Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment
- Outstanding problem solving and analytical skills
- Superior organizational skills
- Strong interpersonal, communication, organizational and customer service skills required
- Working knowledge of MS Office, particularly Excel and Powerpoint
- In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)
- Experience with Zywave Systems a plus
Required Qualifications
- High School Diploma
- Associates or Bachelor’s degree preferred or 3 years administrative experience
