Melanie Campbell

Vice President of Commercial Lines

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About Melanie

Melanie began her insurance career in 1977, working as a Commercial Casualty Rating Clerk for the U.S.F.&G. Insurance Company.  In January of 1979, Melanie joined the Cross Insurance team serving various roles within the agency.  For over a decade, Melanie has served as Vice President of Commercial Insurance.  She is considered a valued resource to all of Cross Insurance’s branches for tough risk placement and other unique queries.

Melanie has extensive experience managing one of the largest commercial insurance agencies in the Northeast.  She has been a member of the Cross Insurance Quality Management Team, developing guidelines and workflows for day to day operations to refine our service employees.  Melanie’s current responsibilities include managing a commercial and benefits insurance department of 30+ employees.  She also maintains her own book of business, supporting strong client and insurance carrier relationships, both directly and indirectly.  She is responsible for continued organic grown of her department and is continually successful in doing so.

She has served on many insurance company advisory boards providing feedback to them for improved products and services to their insureds.  Melanie is married and resides in Winterport, Maine with her husband, they have three children and six beautiful grandchildren, all of whom she is especially proud of.