Cross Student Health has been working with colleges and universities in New England to provide cost effective solutions with comprehensive coverage. Our goal is to create a custom plan that is tailored to meet the needs of each institution and student. We have in-depth knowledge of state and federal insurance regulations, health insurance trends, and more than two decades of healthcare and insurance experience.
We specialize and focus on plan implementation processes with our clients and carriers. The implementation process is essential in ensuring the account is set up correctly. At Cross, we take the time to ensure your student health plan is installed and set up appropriately. There are many facets to this process: oversight of plan design coverages with the Carrier, ID card delivery, brochure reviews, and enrollment throughout the year. We also will work with each client to audit waivers as requested.
All clients are assigned a dedicated account management team, which works in a collaborative manner, ensuring the student health plan is being administered and serviced appropriately throughout the year.
We are capable of handling all aspects of a student health account, from underwriting and pricing to enrollment and claims management. We are a full service operation that can handle all of your needs, and will work individually with each student health account, to ensure the right coverage is provided.
Individual websites are established for each institution, enabling students and college officials to quickly obtain information, claim forms, and in some cases, enroll their dependents. As our technology is first class, we are able to offer online enrollment and waiver systems, as needed.
The health insurance industry is constantly changing. We pride ourselves on the continuous education of our schools by assisting in understanding how each specific benefit applies and how t will affect the final outcome of your plan. In addition, we keep you up-to-date on changes in federal and state regulations, as well as any insurance carrier changes.